Why Does The Low In Stock Alert Not Showing?
The Low In Stock Alert app is designed to display notifications on your product pages, either above or below the "Add to cart" button, based on your preference. If the alert isn’t appearing as expected, it’s usually due to the Track quantity setting for the product in question being turned off.
Follow these steps to troubleshoot and resolve the issue:
Log in to your Shopify admin dashboard at your-store.myshopify.com/admin.
Navigate to the Products section from the left-hand menu.
Select the product for which the alert is not showing and click on it.
On the product details page, scroll down to the Inventory section:
Ensure that the Track quantity option is enabled and that the Available quantity is greater than 0.
Save the product details and refresh the product page on your store.
Check if the available quantity you set is equal to or less than the threshold defined in the app’s dashboard. The Low In Stock Alert should now appear above or below the "Add to cart" button.
If the alert still doesn’t appear, your store’s theme might require a minor adjustment to work seamlessly with the app.
For additional help, please contact us with your store’s URL, and we’ll promptly assist you in resolving the issue.
Follow these steps to troubleshoot and resolve the issue:
Log in to your Shopify admin dashboard at your-store.myshopify.com/admin.
Navigate to the Products section from the left-hand menu.
Select the product for which the alert is not showing and click on it.
On the product details page, scroll down to the Inventory section:
Ensure that the Track quantity option is enabled and that the Available quantity is greater than 0.
Save the product details and refresh the product page on your store.
Check if the available quantity you set is equal to or less than the threshold defined in the app’s dashboard. The Low In Stock Alert should now appear above or below the "Add to cart" button.
If the alert still doesn’t appear, your store’s theme might require a minor adjustment to work seamlessly with the app.
For additional help, please contact us with your store’s URL, and we’ll promptly assist you in resolving the issue.
Updated on: 30/07/2024
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