+Where can I see that a customer has requested a Gift Message, Wrap or Receipt?

When a customer selects options from the Gift Options pop-up modal, these preferences are recorded and updated behind the scenes in the cart attributes. Here’s how you can view these gift options in your Shopify admin:

Open Your Shopify Admin Dashboard:

- Navigate to your Shopify store admin dashboard to review recent orders.

Locate the Order:

- Go to the Orders section to find and select the specific order you want to review.

View Gift Options in Additional Details:

- Once you’ve selected the order, scroll down to the Additional Details section. Here, you will find the details of the gift options the customer has selected:


- Gift Wrap: This will appear as a new "Gift Wrap" product added to the cart.
- Gift Message and Gift Receipt: These options will be visible in the Additional Details section.

Process the Requested Modifications:

- Based on the gift options selected by the customer, you can now proceed with the necessary modifications to fulfill their request.

This approach ensures you can efficiently manage and process all customer requests for gift messages, wraps, or receipts. If you have any questions or need further assistance, please reach out to our support team.

Updated on: 12/02/2025