Why Am I Seeing a TikTok Ads Manager Warning About My Domain?

Introduction

When using the Events API with your TikTok Pixel, you may see a yellow warning in your TikTok Ads Manager that says:
"1 issue could get your ads disapproved."
The message usually reads:
"Link does not match the events data collected by the selected data connection on the ads group page. Either use a different link or select a different data connection. Connected domains: <your .myshopify.com domain>."

What Does This Warning Mean?

This is a common automated notification from TikTok. It appears because TikTok detects both your .myshopify.com domain and your custom domain. Since the domains are different, the system flags a mismatch—even though it's expected behavior.

There’s no need to worry—this message does not indicate that something is broken.

Will This Affect My Ads?

No. Despite the warning, TiXel continues to track and transmit event data accurately using Shopify’s Web Pixels API. This notification has no effect on your ad approval or performance.

Conclusion

The domain warning in TikTok Ads Manager is safe to ignore. Your TikTok Pixel is still working as expected with TiXel.

If you have any concerns or questions, feel free to reach out to our support team.

Updated on: 08/05/2025