Articles on: Shopify Apps

Why Am I Seeing a TikTok Ads Manager Warning About My Domain?

When using the Events API with your TikTok Pixel, you might encounter a yellow warning notification in your TikTok Ads Manager stating, "1 issue could get your ads disapproved". The message typically reads: "Link does not match the events data collected by the selected data connection on the ads group page. Either use a different link or select a different data connection. Connected domains: <Your .myshopify.com domain>."

What Does This Warning Mean?


This warning is a common automatic notification from TikTok. It appears because TikTok detects two different domains associated with your store: the default myshopify.com domain and your connected custom domain. The difference between these domains triggers the notification, but there is no need to worry.

Will This Affect My Ads?


Despite the warning, rest assured that TiXel correctly tracks and triggers relevant ad data. This notification will not impact the approval or performance of your ads.

Updated on: 24/08/2024

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