Question 1

How to create a Legacy TikTok Pixel?

Accepted Answer

| BEFORE YOU BEGIN: Please make sure that the native TikTok Sales Channel is not active in your store, as it may collide with TiXel's functionality.

Enter your ${color}[#0000FF](TikTok Ads Dashboard) homepage, which looks like:
Hover your mouse on the Tools tab in the top navigation bar, then click on Events.
Click on the Connect data source button that appears in the top right side of the page:
In the Pop Up window that appeared, choose Web and then click Next:
Choose the Manual setup option and then click Next:
Give a unique name to your pixel and then Next:
In the page that has opened, scroll all the way down and click on the Skip step button (TiXel automatically triggers the event for you, so you don't have to manually configure them):
Then, click **Con

Question 2

How to create an Events API TikTok Pixel?

Accepted Answer

| If for some reason the user interface that you are seeing in your TikTok Ads Dashboard appears differnetly than in the screenshots that you are seeing in this guide, please check the alternative guide

Enter your ${color}[#0000FF](TikTok Ads Dashboard) homepage, which looks like:
Hover your mouse on the Tools tab in the top navigation bar, then click on Events.
Click on the Connect data source button that appears in the top right side of the page:
In the Pop Up window that appeared, choose Web and then click Next:
In the next step, click on the Skip button:
Choose the Manual setup option and then click Next:
Choose the Events API option and then click Next: ![](https://storage.crisp.chat/users/helpdesk/website/f8416cba63cde000/image_1eucosi.png

Question 3

How to create a blank "Blocked" page on your WiX site

Accepted Answer

Blocky will redirect blocked visitors to a page of your choice, that will show them a blocked message. This guide will show you how to create that page without Header and Footer, for it to have its own unique style of your choice.

Click here: https://manage.wix.com/my-account/site-selector/editor/ and go to your site's WiX Editor.
In the Editor, click on the Menus & Pages option

In the screen that popped up, click on the blue **+ Add Page **button.

In the screen that popped up, click on the blue + Blank Page button.

Name your new blank page as Blocked Page and click on the blue Done button

Now, click on the 3 dots button and then click Settings.
Toggle on the Hide from menu option in the screen that appeared and then click on the Layouts tab

At the Layouts tab, select on the No Header & Footer option

Done! You have successfully created a blank page. Now you design it and add

Question 4

Where can I see that a customer has requested a Gift Message, Wrap or Receipt?

Accepted Answer

When a customer selects options from the Gift Options pop-up modal, these preferences are recorded and updated behind the scenes in the cart attributes. Here’s how you can view these gift options in your Shopify admin:

Open Your Shopify Admin Dashboard:

Navigate to your Shopify store admin dashboard to review recent orders.

Locate the Order:

Go to the Orders section to find and select the specific order you want to review.

View Gift Options in Additional Details:

Once you’ve selected the order, scroll down to the Additional Details section. Here, you will find the details of the gift options the customer has selected:
Gift Wrap: This will appear as a new "Gift Wrap" product added to the cart.
Gift Message and Gift Receipt: These options will be visible in the Additional Details section.

Process the Requested Modifications:

Based on the gift options selected by the customer, you can now proceed with the necessary modifications to fulfill their request.

This approach ensures you can efficiently manage and process all customer requests for gift messages, wraps, or receipts. If you have any questions or need further assistance, please reach out to our support team.

Question 5

How to upload a song from YouTube?

Accepted Answer

Adding custom background music to your store can enhance the shopping experience for your customers. If you want to use a song from YouTube, follow these steps to download and upload it properly.

Important Considerations

Before you proceed, please ensure that you have the appropriate rights and permissions to use the song you’ve chosen in your store. Additionally, note that the YouTube MP3 Converter site mentioned is not affiliated with Effective Apps in any way.

Steps to Upload a Song from YouTube

Copy the YouTube Video URL:

Open the YouTube video that contains the song you want to use.
Copy the URL from the address bar of your browser.

Convert the Video to MP3:

Visit the YouTube MP3 Converter site.
Paste the copied URL into the provided text field on the site.

Download the MP3 File:

Click the Convert button to start the conversion process.
Once the conversion is complete, click the Download button to save the MP3 file to your computer.

Upload the MP3 File to Your Store:

Go to the Custom Background Music dashboard in your store’s admin panel.
Choose t

Question 6

Where can I see the consent date and time of when customers have agreed to the terms and conditions?

Accepted Answer

Our Terms and Conditions Checkbox app records the exact date and time when customers agree to your terms and conditions. You can view this information in the order details, but please note a few important points:

Important Note:

Due to programmatic restrictions, the consent date and time cannot be added to the order details for orders placed via the Buy It Now button. If this affects you, please contact our support team to request hiding the Buy It Now button.

How to Find the Consent Date and Time:

After an Order is Placed:

The exact date and time when the customer ticked the checkbox will be recorded in the "Additional Details" section of the order.

Customize the Consent Label:

You can adjust the "Agreed to the Terms and Conditions" label by changing it in the app’s dashboard.

If you have any questions or need further assistance, don’t hesitate to reach out to our support team. We’re here to help! 😊

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