The Countdown Timer is not appearing in my store
If the Countdown Timer is not showing up on your store, please follow these steps to resolve the issue:
Activate the Timer in the App Dashboard:
- Go to the app dashboard and ensure you click the "Activate Timer" button in the Timer Settings section.
Verify App Embed Settings:
- Ensure that the app embed is enabled for your theme. Here’s how to check and enable it:
- From your Shopify admin, navigate to Online Store > Themes.
- Click Customize on your active theme.
- Select the App embeds tab at the top left corner.
- Enable the app embed for Rushy Scarcity Timer and click Save.
If you have followed these steps and the Countdown Timer still isn’t appearing, please contact our support team for further assistance. We’re here to help ensure everything is set up correctly for you!
Activate the Timer in the App Dashboard:
- Go to the app dashboard and ensure you click the "Activate Timer" button in the Timer Settings section.
Verify App Embed Settings:
- Ensure that the app embed is enabled for your theme. Here’s how to check and enable it:
- From your Shopify admin, navigate to Online Store > Themes.
- Click Customize on your active theme.
- Select the App embeds tab at the top left corner.
- Enable the app embed for Rushy Scarcity Timer and click Save.
If you have followed these steps and the Countdown Timer still isn’t appearing, please contact our support team for further assistance. We’re here to help ensure everything is set up correctly for you!
Updated on: 30/07/2024
Thank you!