How Can I Use an Existing Legacy TikTok Pixel?
⚠️ WARNING: It is not recommended to use Legacy Pixels due to possible significant event inaccuracies. Click here to open the creation guide of an Events API pixel instead.
If you already have a TikTok pixel and want to use it with TiXel, you can easily connect it by copying your existing Pixel ID from the TikTok Ads Manager and pasting it into the TiXel app.
Important: Please make sure that the native TikTok Sales Channel is not installed in your store, as it may collide with TiXel's functionality.
Open the TikTok Ads Manager.
Hover your mouse over Tools in the top nav and click Events.
Click on Data sources in the left nav bar.
Locate your existing legacy pixel in the list.
Copy the Pixel ID shown below the pixel name.
Click here and open the TiXel app dashboard in your Shopify admin.
Click Add New Pixel, then choose Legacy Pixel.
Paste the Pixel ID you've just copied.
Click Add Pixel to complete the setup.
Once added, your existing TikTok pixel will begin tracking events through TiXel.
If you need help or run into any issues, feel free to contact our support team.
Introduction
If you already have a TikTok pixel and want to use it with TiXel, you can easily connect it by copying your existing Pixel ID from the TikTok Ads Manager and pasting it into the TiXel app.
Step-by-Step: Connect Your Existing Pixel
Important: Please make sure that the native TikTok Sales Channel is not installed in your store, as it may collide with TiXel's functionality.
Open the TikTok Ads Manager.
Hover your mouse over Tools in the top nav and click Events.
Click on Data sources in the left nav bar.
Locate your existing legacy pixel in the list.
Copy the Pixel ID shown below the pixel name.
Click here and open the TiXel app dashboard in your Shopify admin.
Click Add New Pixel, then choose Legacy Pixel.
Paste the Pixel ID you've just copied.
Click Add Pixel to complete the setup.
Conclusion
Once added, your existing TikTok pixel will begin tracking events through TiXel.
If you need help or run into any issues, feel free to contact our support team.
Updated on: 02/04/2025