Customers are still able to checkout without checking the checkbox?

How to Control Checkbox Requirement at Checkout

If you’re finding that customers are still able to complete their purchase without checking the checkbox, you can control this behavior through the settings of your app. Follow these steps to ensure your checkout process aligns with your requirements:

**Enforcing Checkbox Requirement**

If you want to ensure that customers must check the checkbox (such as agreeing to terms and conditions) before they can proceed to checkout:

Open the Admin Panel: Go to the admin panel of the app.
Navigate to Appearance Settings: In the Appearance Settings section on the right side, find the option labeled ‘Make the checkbox optional’.
Uncheck the Box: Uncheck this option to make the checkbox mandatory for customers to proceed with their checkout.

**Allowing Checkbox to Be Optional**

If you prefer to allow customers to checkout without having to check the checkbox:

Open the Admin Panel: Access the admin panel of the app.
Navigate to Appearance Settings: In the Appearance Settings section on the right side, locate the ‘Make the checkbox optional’ option.
Check the Box: Check this option to enable customers to bypass the checkbox and complete their purchase without it.



By adjusting this setting, you can control whether the checkbox is required for checkout or if it can be optional. If you need further assistance or have any questions, feel free to reach out to our support team!

Updated on: 31/07/2024