Articles on: Shopify Apps

Where can I see the consent date and time of when customers have agreed to the terms and conditions?

Introduction

The Terms and Conditions Checkbox app records the exact date and time when customers agree to your terms and conditions. This information can be accessed in the order details, giving you a clear record of customer consent. This guide explains how to view the consent timestamp, customize the label, and provides important notes regarding order types.


Important Note

  • Due to programmatic restrictions, the consent date and time cannot be recorded for orders placed via the Buy It Now button.
  • If this affects your workflow, you can contact our support team to hide the Buy It Now button on your store.


After an Order is Placed

  1. Open the order details in your Shopify admin.
  2. Navigate to the "Additional Details" section.
  3. Here, you will see the exact date and time when the customer agreed to the terms and conditions.

You can adjust the wording of the consent label displayed to customers:

  1. Open the app’s dashboard.
  2. Go to Appearance Rules.
  3. Change the "Agreed to the Terms and Conditions" label to your preferred text.
  4. Save your changes — the new label will appear on your checkout page.


Conclusion

By reviewing the consent date and time and customizing the label, you can maintain clear records of customer agreements and improve your store’s compliance.


For any questions or additional help, contact our support team. We’re here to assist! 😊




Updated on: 18/03/2026