Articles on: Shopify Apps

The visitors are getting blocked in a minor delay

Visitors Are Getting Blocked with a Minor Delay



If you're noticing a slight delay before visitors are blocked on your site, here’s what you need to know:

Understanding the Delay



In line with Shopify's policy, apps like Blocky are designed to activate only after your store has fully loaded. This approach ensures that the blocking process does not interfere with your store’s performance and user experience. Typically, this activation is quick and seamless.

What to Do if the Delay Persists



If you’re experiencing a more noticeable delay than usual, it’s important to address it promptly. Please reach out to our support team with details of the issue. We’re here to help and will work quickly to resolve any delays you may be encountering.

Thank you for your understanding, and don’t hesitate to get in touch if you need further assistance!

Updated on: 31/07/2024

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