Articles on: Shopify Apps

The visitors are getting blocked in a minor delay

Introduction:

If you notice a slight delay before visitors are blocked on your store, this guide explains why it happens and what you can do to resolve it. Understanding the timing of Blocky’s activation ensures your store remains secure without affecting performance.


  1. Understanding the Delay

In accordance with Shopify’s policies, apps like Blocky activate after your store has fully loaded. This design ensures:

  • Smooth performance: Blocking does not interfere with page loading.
  • Seamless user experience: Visitors are assessed quickly without noticeable disruption.

Typically, this activation occurs almost instantly, providing protection while maintaining optimal store speed.


  1. What to Do if the Delay Persists

If the blocking delay is longer than usual:

  • Document the Issue: Note the time and conditions when the delay occurs.
  • Contact Support: Reach out to our support team with these details.
  • Resolution: Our team will investigate and help resolve any delays promptly.


Conclusion:

Minor delays in visitor blocking are usually normal and by design. However, if you experience longer delays, our support team is ready to assist and ensure your store remains secure and efficient.

Updated on: 16/03/2026