Articles on: Shopify Apps

The Add To Cart / Buy It Now Removers are not working in my store

If you’ve enabled the Add To Cart or Buy It Now Remover feature but still see these buttons on your product pages, don’t worry—this issue is often due to a programmatic error that might be interfering with the remover's functionality.

Possible Issues

There could be a few reasons why the remover isn’t working as expected:

Programmatic Errors: Sometimes, conflicts or errors in the store’s code can prevent the remover from detecting and hiding the buttons correctly.
Customization Conflicts: If your store has custom themes or third-party apps, they might be affecting the remover's operation.

What to Do Next

If you're experiencing this issue, please reach out to our support team. We’ll investigate the problem and work to resolve it promptly. To help us assist you more efficiently, provide any relevant details about your store setup and the specific issues you're encountering.

Our team is here to ensure everything runs smoothly, so don’t hesitate to contact us for help!

Updated on: 06/08/2024

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