Can I Display Warnings Only for Specific States?
Introduction
- If you’re planning to show product warnings based on customer states, it’s important to understand current limitations.
- At this time, the app does not support state-specific warnings.
Why State-Based Targeting Is Not Supported
- Internet traffic is routed through various regions and servers, not always the user’s exact location.
- This is controlled by Internet Service Providers (ISPs) and cannot be fully relied on for precise state detection.
Potential Issues with State-Based Detection
- Incorrect Blocking
- Customers from the correct state may not see the warning if their connection is routed through another region.
- False Positives
- Customers from different states may incorrectly receive warnings meant for another location.
- Inconsistent User Experience
- These routing differences can create confusion and reduce trust.
Why This Approach Is Avoided
- To ensure accuracy and reliability, the app avoids using state-level targeting.
- This helps maintain a consistent and predictable experience for all visitors.
Conclusion
- State-based warnings are not supported due to technical limitations in location accuracy.
- By avoiding unreliable targeting, the app ensures a stable and consistent experience for your customers.
- If you have questions or need alternative solutions, feel free to contact our support team. We’re always happy to assist you.
You can learn more about Product Warnings in the Shopify App Store page. If you need help, feel free to contact our support team.
Updated on: 13/05/2026