Question 1

How to Create an Events API TikTok Pixel

Accepted Answer

Introduction

This guide walks you through the steps for creating an Events API TikTok Pixel and connecting it to your Shopify store using TiXel. This setup allows for more accurate and server-side event tracking.

Video Walkthrough

${youtube}Step-by-step: How to create an Events API TikTok Pixel in your Shopify store

Step-by-Step Instructions

|| Note: If your TikTok Ads Dashboard looks different from the screenshots in this guide, follow the alternative guide

||| Before You Begin: Please be sure that you are logged-in to the TikTok Ads Manager as the account owner. Less-privileged accounts will receive an error when trying to connect the pixel with TiXel.

| Important: Please make sure that the native TikTok Sales Channel is not installed in your store, as it may collide with TiXel's functionality.

Open the TikTok Ads Dashboard.
Hover your mouse over Tools in the top nav and click Events.
Click Connect Data Source (top right).
Select Web and click Next.

![](https://storag

Question 2

How to Create a Legacy TikTok Pixel

Accepted Answer

||| ⚠️ WARNING: It is not recommended to create a Legacy Pixel due to possible significant event inaccuracies. Click here to open the creation guide of an Events API pixel instead.

Introduction

This guide walks you through the steps for creating a Legacy TikTok Pixel and connecting it to your Shopify store using TiXel.

Step-by-Step Instructions

| Important: Please make sure that the native TikTok Sales Channel is not installed in your store, as it may collide with TiXel's functionality.

Open the TikTok Ads Dashboard.
Hover your mouse over Tools in the top nav and click Events.
Click Connect Data Source.
In the pop-up, select Web, then click Next.
Click Skip.
Select Manual Setup, then click Next.
Choose **TikTok Pix

Question 3

+How to create a blank "Blocked" page on your WiX site

Accepted Answer

Blocky will redirect blocked visitors to a page of your choice, that will show them a blocked message. This guide will show you how to create that page without Header and Footer, for it to have its own unique style of your choice.

Click here: https://manage.wix.com/my-account/site-selector/editor/ and go to your site's WiX Editor.
In the Editor, click on the Menus & Pages option

In the screen that popped up, click on the blue **+ Add Page **button.

In the screen that popped up, click on the blue + Blank Page button.

Name your new blank page as Blocked Page and click on the blue Done button

Now, click on the 3 dots button and then click Settings.
Toggle on the Hide from menu option in the screen that appeared and then click on the Layouts tab

At the Layouts tab, select on the No Header & Footer option

Done! You have successfully created a blank page. Now you design it and add

Question 4

Where Can I See That a Customer Has Requested a Gift Message, Wrap, or Receipt?

Accepted Answer

Introduction

When a customer selects options from the Gift Options pop-up, their preferences are stored as cart attributes and passed along with the order. You can easily view these selections from the order details screen in your Shopify admin.

How to View Gift Option Selections

Click here and open the orders section of your Shopify Admin.
Locate the specific order you'd like to review and click on it.
In the order details page, look at the top right side for the Additional Details section. It will contain all of the gift options that your customer selected.

4. Use the information shown to fulfill the customer’s gift preferences (e.g. include the message, hide pricing, or wrap the item).

Conclusion

By reviewing the Additional Details in each order, you can easily manage customer requests for gift wrap, gift messages, or gift receipts.

If you have any questions, feel free to contact our support team.

Question 5

How to upload a song from YouTube?

Accepted Answer

|| Important Note: Before you proceed, please ensure that you have the appropriate rights and permissions to use the song you’ve chosen in your store. Additionally, please note that the YouTube MP3 Converter tool mentioned is not affiliated or related to us (Effective Apps) in any way.

Introduction

Adding custom background music to your store can enhance the shopping experience for your customers. If you want to use a song from YouTube, follow these steps to download and upload it properly.

Steps to Upload a Song from YouTube

Open the YouTube video that contains the song you want to use.
Copy the URL from the address bar of your browser.

Click here and open the YouTube MP3 Converter tool.
Paste the copied URL into the provided text field on the site.

Click the Convert button to start the conversion process.
Once the conversion is complete, click the Download button to save the MP3 file to your computer.

Click here and open the Custom Background Music app dashboard in your store’s admin panel.
Choose the MP3 file you just downloaded and uploa

Question 6

#Where can I see the consent date and time of when customers have agreed to the terms and conditions?

Accepted Answer

Our Terms and Conditions Checkbox app records the exact date and time when customers agree to your terms and conditions. You can view this information in the order details, but please note a few important points:

Important Note:

Due to programmatic restrictions, the consent date and time cannot be added to the order details for orders placed via the Buy It Now button. If this affects you, please contact our support team to request hiding the Buy It Now button.

How to Find the Consent Date and Time:

After an Order is Placed:
The exact date and time when the customer ticked the checkbox will be recorded in the "Additional Details" section of the order.
Customize the Consent Label:
You can adjust the "Agreed to the Terms and Conditions" label by changing it in the app’s dashboard under the Appearance Settings section.

If you have any questions or need further assistance, don’t hesitate to reach out to our support team. We’re here to help! 😊

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