+Why is the Sound Volume Not Adjusting as Expected?

We understand how important it is for the background music to play at a comfortable level for your site visitors. If you're experiencing an issue where the volume of the music remains unchanged regardless of the settings—whether you set it high or low—there could be a simple reason behind this.

Possible Cause and Solution:

This issue is often caused by the inherent volume level of the MP3 file you're using. Sometimes, the audio file itself might have a very loud or fixed volume that doesn't adjust easily with browser settings or device volume controls. To resolve this, we recommend adjusting the actual volume of the MP3 file before uploading it again.

A simple solution is to use the online tool MP3Cut - Change Volume, which allows you to modify the volume of your MP3 file, independent of browser or device limitations. Here’s how you can adjust the volume:

Visit MP3Cut.
Upload your MP3 file.
Use the volume slider to reduce the volume to a comfortable level.
Save the adjusted file and upload it to your app.

After doing this, the music should play at the desired volume, providing a smoother, more pleasant background experience for your visitors.

Updated on: 11/02/2025