Articles on: Wix Apps

The music autoplay feature is not working


Introduction

If your website’s audio isn’t playing automatically, you are not alone. Recent updates in modern browsers have introduced stricter autoplay policies designed to improve user experience and prevent unexpected audio interruptions. This guide explains the changes, why they were made, and how they may affect your site.


The Problem: Updated Autoplay Policies

  1. What Has Changed?
  • Modern browsers now require a user gesture (such as a click or tap) before audio can autoplay.
  • Once a user interacts with your site, browsers remember the permission and allow audio to autoplay on subsequent visits.
  1. Why This Policy Was Introduced
  • The update aims to block unwanted ads or content that automatically plays sound without user consent.
  • While this improves the browsing experience, it can affect legitimate use cases like background music or sound effects on your site.


Official Reference

For more information, review Google’s Developer Documentation on Autoplay Policy Changes.


How This Affects Your Site

  • Audio that previously played automatically may not start on first-time visits.
  • Users will need to interact with your site before autoplay is enabled.
  • After the initial interaction, audio playback should work as expected on return visits.


Conclusion

We appreciate your understanding as browsers implement these changes to improve user experience. While autoplay restrictions may impact first-time visitors, they help ensure your audience has control over audio on your website.


If you need guidance on alternative solutions, such as play buttons or interaction triggers for audio, our support team is available to help.

Updated on: 03/04/2026