Articles on: Wix Apps

The music autoplay feature is not working

Overview


If you’ve experienced issues with audio not playing automatically on your website, you’re not alone. Recent updates to modern browsers have introduced changes to their autoplay policies. These changes are designed to enhance user experience and prevent unwanted audio interruptions. Here’s a detailed explanation of the issue.

The Problem: Updated Autoplay Policies


What Has Changed?


Modern browsers now require a user gesture (such as a tap or click) before audio can autoplay. This is part of their efforts to give users more control over what plays on their devices.
Persistent Permission: After the initial user gesture, browsers remember the permission and allow audio to autoplay automatically on subsequent visits.

Why Was This Policy Introduced?


The policy aims to block unwanted ads that autoplay music or sound without user consent. While this improves user experience, it also impacts legitimate use cases, such as apps or websites designed to entertain their audience with background music.

Google’s Reference on the Policy Change


For more details about the policy update, you can review Google’s official developer documentation: Google Developer Autoplay Policy Changes

How Does This Affect You?


If your site relies on autoplaying audio (e.g., background music or sound effects), the audio may no longer play automatically for first-time visitors.

We appreciate your understanding and patience as we work on resolving this issue for all site owners.

Updated on: 18/12/2024

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