Articles on: Wix Apps

I see an error in the preview section of my website

If you're seeing an error in the preview section of the Age Verification Popup app on your Wix site, it’s usually related to domain issues. Don’t worry; this is a common problem and can be resolved with some simple steps.

Error Example:

If you encounter an error that looks like the one below while previewing your app:



Solution:

Verify Your Domain Configuration:
The error often points to an issue with how your domain is set up. Ensure that your domain is properly configured and connected in your Wix account.

Check Domain in Wix:
Log in to your Wix dashboard and navigate to Settings > Domains. Verify that your domain is correctly listed and connected to your site.

Review App Settings:
Ensure that the Age Verification Popup app is configured correctly within Wix. Double-check that the app settings align with your domain and site setup.

Clear Browser Cache:
Sometimes, clearing your browser’s cache and cookies can help resolve preview errors. After clearing, refresh the page and check the preview again.

Contact Wix Support:
If the error persists, contact Wix Support for further assistance. They can provide additional help and troubleshoot any issues with your domain or app integration.

By following these steps, you should be able to address the preview error and get the Age Verification Popup app working correctly on your Wix site.

Updated on: 20/08/2024

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