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# Where can I see the consent date and time of when customers have agreed to the terms and conditions?

## Introduction
The **Terms and Conditions Checkbox** app records the **exact date and time** when customers agree to your terms and conditions. This information can be accessed in the order details, giving you a clear record of customer consent. This guide explains how to **view the consent timestamp**, customize the label, and provides important notes regarding order types. 

## **Important Note**
* Due to **programmatic restrictions**, the consent date and time **cannot be recorded** for orders placed via the **Buy It Now** button.
* If this affects your workflow, you can contact our **support team** to **hide the Buy It Now button** on your store.

## **How to Find the Consent Date and Time**
### After an Order is Placed
1. Open the **order details** in your Shopify admin.
2. Navigate to the **"Additional Details"** section.
3. Here, you will see the **exact date and time** when the customer agreed to the terms and conditions. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/4/1/f8416cba63cde000/image_1blrnbl.png =1024x390)
## **Customizing the Consent Label**
You can adjust the wording of the consent label displayed to customers:
1. Open the app’s **dashboard**.
2. Go to **Appearance Rules**.
3. Change the **"Agreed to the Terms and Conditions"** label to your preferred text.
4. Save your changes — the new label will appear on your checkout page. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/4/1/f8416cba63cde000/image_1m7zwl2.png =1024x521)

## **Conclusion**
By reviewing the **consent date and time** and customizing the label, you can maintain **clear records of customer agreements** and improve your store’s compliance.

For any questions or additional help, contact our **support team**. We’re here to assist! 😊

You can learn more about TnC in the [Shopify App Store page](https://apps.shopify.com/d569f75fcf1eeec927644330e4fb70c1?utm_source=effectify.help&utm_medium=article-footer-link&utm_campaign=help-article). If you need help, feel free to contact our **support team**.


