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# Unable to Delete the Super Gift Options App? Try These Steps

## Introduction
If you’ve followed the standard removal steps but are **unable to delete the Super Gift Options app** from your Wix site, this guide provides **additional troubleshooting steps** to ensure complete removal.

## **Step-by-Step Removal Instructions**
### 1. **Open Your Wix Editor**
* Log in to your **Wix account**.
* Open the **Wix Editor** for the site where the app is installed.
### 2. **Go to the Apps Section**
* In the **left-hand navigation panel**, click on **"Apps"** to view all installed applications.

![Apps Section](https://storage.crisp.chat/users/helpdesk/website/f8416cba63cde000/image_13d90h1.png) 
### 3. **Click on Manage Apps**
* Scroll to the bottom of the Apps section.
* Click the **"Manage Apps"** button to access additional options for installed apps.
![Manage Apps](https://storage.crisp.chat/users/helpdesk/website/f8416cba63cde000/image_8xe5h.png) 
### 4. **Find and Delete the App**
* Locate **"Super Gift Upsell & Cross Sell"** in your list of installed apps.
* Click on the **three dots (•••)** next to the app name.
* Select **"Delete"** from the menu.
### 5. **Confirm Deletion**
* A **confirmation popup** will appear.
* Click **"Confirm"** to finalize the removal.

![Delete App](https://storage.crisp.chat/users/helpdesk/website/f8416cba63cde000/image_4ikzu6.png) 
## **Conclusion**
After completing these steps, the app should be **successfully removed** from your Wix site.

If you encounter any issues during this process, contact our **support team** for further assistance. :$  