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# The Music Doesn't Autoplay In My Store

## Introduction  
If the background music isn’t autoplaying, you’re not alone. Due to recent browser policy updates, autoplay behavior is now more restricted across most modern browsers.
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## Why Autoplay May Not Work Right Away
Modern browsers like **Google Chrome**, **Edge**, **FireFox**, and **Safari** have introduced autoplay limitations to improve user experience and reduce unwanted audio (from ads, for example).  
Music can only autoplay **after the user interacts** with your website (e.g., clicks, taps, or scrolls), or if the user has visited your website a few times before. This interaction signals the browser that autoplay is allowed for future visits.

> Learn more from [Google’s Developer Guide](https://developers.google.com/web/updates/2017/09/autoplay-policy-changes#webaudio)
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## What You Can Do  
In the meantime, we recommend prompting visitors to **interact with your store**—such as clicking a button or scrolling—before music playback. This will trigger the browser to allow autoplay for future visits.
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## Conclusion  
Autoplay restrictions are enforced by browsers and not something any app can bypass directly. However, with a simple user interaction, your music will play as intended.

If you need help or have further questions, feel free to reach out to our **support team**. 

You can learn more about Background Music Player in the [Shopify App Store page](https://apps.shopify.com/4f7c6a56d9f1b02270cf8f40d6eb5588?utm_source=effectify.help&utm_medium=article-footer-link&utm_campaign=help-article). If you need help, feel free to contact our **support team**.