Articles on: Shopify Apps

The checkbox wasn't added to my cart page/drawer - what should I do?

If you’ve set up the checkbox but it’s not showing up on your cart page or drawer, don’t worry! This issue often occurs because some themes require a small adjustment to work seamlessly with our app.

Here’s what you can do:

Check Your Theme Compatibility
- In some cases, certain themes might need minor modifications to integrate the checkbox correctly.

Reach Out to Our Support Team
- If you’re experiencing issues, our support team is here to help. Simply contact us with your store’s URL, and we’ll quickly address the issue to ensure the checkbox appears as expected.

Rest assured, we’ll get it sorted out for you promptly! If you have any other questions or need additional assistance, feel free to reach out. 😊

Updated on: 31/07/2024

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