Articles on: Shopify Apps

I see that visitors from blocked country still visit my store

If you notice that visitors from blocked countries are still showing up in your store’s analytics, it’s likely due to a “false-positive” by Shopify or Google Analytics. Here’s why this might be happening:

Understanding Visitor Counts:
- Shopify and Google Analytics may count visitors from blocked countries as regular visitors. Even though Blocky is actively blocking these visitors, their traffic might still be recorded in your analytics platforms.

Verify App Functionality:
- To ensure that Blocky is working correctly, you can enable the "Visitors Analytics" feature within the Blocky app. This feature will provide detailed information on which visitors have been successfully blocked and which have not.

By using the "Visitors Analytics" tool, you can confirm that the app is functioning as intended and accurately blocking visitors from restricted regions.

If you have further questions or need assistance, please reach out to our support team. We’re here to help ensure everything is set up and working smoothly for you!

Updated on: 30/07/2024

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