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# I see an error in the preview section of my website

## Introduction
If you see an **error in the preview section** of the **Age Verification Popup** app on your Wix site, it is typically related to **domain configuration issues**. This is a common problem that can be resolved with a few straightforward steps. This guide will help you troubleshoot and fix the issue so your pop-up works correctly.

## **Common Error Example**
While previewing the app, you may encounter an error message like this:

![](https://storage.crisp.chat/users/helpdesk/website/f8416cba63cde000/image_1xsgnbj.png)
## **Steps to Resolve the Issue**
1. **Verify Your Domain Configuration**
* The error often occurs if your domain is not properly connected.
* Ensure that your domain is correctly set up in your Wix account and points to your website.
2. **Check Domain in Wix**
* Log in to your Wix Dashboard.
* Navigate to Settings > Domains.
* Confirm that your domain is correctly listed and connected to your site.
3. **Review App Settings**
* Open the Age Verification Popup app settings.
* Ensure that all configurations are aligned with your domain and site setup.
4. **Clear Browser Cache**
* Sometimes, cached data can interfere with previews.
* Clear your browser’s cache and cookies, then refresh the preview page to check if the error persists.
5. **Contact Wix Support**
* If the issue continues, reach out to Wix Support for assistance.
* They can help troubleshoot domain or app integration issues that may be causing the preview error.

## **Conclusion**
By following these steps, you should be able to **resolve preview errors** and ensure the **Age Verification Popup** app functions correctly on your Wix site.

If you need further assistance, our **support team** is available to guide you through any additional troubleshooting steps. :$