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# I Cannot See Any Events When I Create a New Campaign In the TikTok Ads Manager Dashboard

## Introduction  
If your **TikTok Pixel events** are not appearing in the campaign creation page of the **TikTok Ads Manager dashboard**, don’t worry—this is a common issue. This guide explains why events may be missing and how you can manually trigger them.

!['Waiting for activity' message in the campaign creation page of the TikTok Ads Manager](https://storage.crisp.chat/users/helpdesk/website/f8416cba63cde000/image_1pm807s.png)

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## Why Are My Events Not Showing?  
When you create a new **TikTok Pixel**, it may take up to **24 hours** for events to appear in the dashboard. This is due to **TikTok's policy**, which requires at least one event to be registered before it becomes visible in the campaign creation page.

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## How to Trigger Events Manually  
If you want to speed up the process, you can manually trigger events:

1. [Click here](https://admin.shopify.com/?redirect=%2Fapps/c6ad935e0222409e5d3620ae238b4169) and open the **TiXel app dashboard** in your Shopify store admin.  
2. **Locate the pixel** you wish to trigger the events for.
3. Click the **"Trigger Pixel Events"** button next to the pixel’s name.  

![](https://storage.crisp.chat/users/helpdesk/website/f8416cba63cde000/f555_190qrg3.png) 

By doing this, you can ensure your events register faster and will appear in **TikTok Ads Manager** sooner.

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## Conclusion  
If your events are not appearing immediately, wait up to **24 hours** and **trigger events manually** using the TiXel app.

You can learn more about TiXel in the [Shopify App Store page](https://apps.shopify.com/c6ad935e0222409e5d3620ae238b4169?utm_source=effectify.help&utm_medium=article-footer-link&utm_campaign=help-article). If you need help, feel free to contact our **support team**.