+I cannot see any events in TikTok ads manager dashboard
We understand that it can be frustrating not to see your events immediately in the dashboard after setting up your pixel. Here's an explanation of why this may happen and how you can resolve it.
When you first create a pixel, it may take up to 24 hours for events to appear in the dashboard. This delay is in line with TikTok's policy, as TikTok requires pixels to register at least one event before they can show up in the campaign creation page.
If you need your events to show up faster, you can manually trigger them. To do this, follow these steps:
Go to the main dashboard screen of your app.
Find the pixel you're working with.
Click on the "Trigger Pixel Events" button that appears next to the pixel's name.
By triggering events manually, you'll speed up the process of having your events displayed and ready for use in your TikTok campaigns.
If you're still having trouble or have further questions, feel free to reach out to our support team!
Why Are My Events Not Showing?
When you first create a pixel, it may take up to 24 hours for events to appear in the dashboard. This delay is in line with TikTok's policy, as TikTok requires pixels to register at least one event before they can show up in the campaign creation page.
How Can I Trigger Events Manually?
If you need your events to show up faster, you can manually trigger them. To do this, follow these steps:
Go to the main dashboard screen of your app.
Find the pixel you're working with.
Click on the "Trigger Pixel Events" button that appears next to the pixel's name.
By triggering events manually, you'll speed up the process of having your events displayed and ready for use in your TikTok campaigns.
If you're still having trouble or have further questions, feel free to reach out to our support team!
Updated on: 15/03/2025
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