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# How to Test Events API Pixel Events In My Live Store

## Introduction  
You **cannot use TikTok Ads Manager's “Test Events” feature** to test Events API pixels installed via third-party apps like **TiXel**. This is because TikTok does not support test mode for pixels triggered through Shopify’s **Web Pixels API**.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/4/1/f8416cba63cde000/image_g99l97.png)
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## How to Test Events API Pixel Events  
Follow these steps to verify that your Events API pixel is triggering properly:

1. [Click here](https://admin.shopify.com/?redirect=%2F/settings/customer_events) to open your store’s **Customer Events** settings.

2. Locate the **TiXel** pixel and click the **three dots (...)** next to it.  
   ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/4/1/f8416cba63cde000/image_f3s7d8.png)

3. Your store will open in a new tab and the **Shopify Pixel Helper** will appear. This window will show every pixel event triggered in real time.  
   ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/4/1/f8416cba63cde000/image_aqnwdz.png)

4. Use the **Shopify Pixel Helper** in order to test **View Content**, **Add To Cart**, **Initiate Checkout** and **Complete Payment** events:
* **In order to test __View Content__ events:** Visit a product page in your store and search the Shopify Pixel Helper window for a `product_viewed` event.
* **In order to test __Add To Cart__ events:** Visit a product page in your store and add it to the cart, then search the Shopify Pixel Helper window for a `product_added_to_cart` event.
* **In order to test __Initiate Checkout__ events:** Visit a product page in your store and add it to the cart, then go to your cart and click on the checkout button. Then search the Shopify Pixel Helper window for a `checkout_started` event.
* **In order to test __Complete Payment__ events:** Visit a product page in your store and add it to the cart, then go to your cart and click on the checkout button. Then, place a test order until you reach the "Thank You" page (you can use a 100% test coupon if needed). Then search the Shopify Pixel Helper window for a `checkout_completed` event.

5. Click on any event name in the Pixel Helper window and then on the **Show** hyperlink under "Event data received" in order to view the event details like product ID, price, and currency.  

![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/4/1/f8416cba63cde000/image_17wv17a.png)
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## Conclusion  
Using the **Shopify Pixel Helper** is the most reliable way to test Events API pixels installed through TiXel.

You can learn more about TiXel in the [Shopify App Store page](https://apps.shopify.com/c6ad935e0222409e5d3620ae238b4169?utm_source=effectify.help&utm_medium=article-footer-link&utm_campaign=help-article). If you need help, feel free to contact our **support team**.